Advanced Search crashes app

Started by Barador, September 21, 2017, 01:35:06 AM

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Barador

Hi there. Whenever I tap on the advance search icon, the app freezes for a second then it crashes. Whether I am trying to do an advanced search under the Database, expansion, or my precious, it crashes.

I upgraded the database (Ixalan) after my iPad upgraded to iOS11. Does this have anything to do with iOS 11?


Piotr

Possibly, bless Apple and the people who should have been fired already.

Raixen

Hi sir! Im having the same problems, may i ask when will we have a fox on this.
Cheers!

Thatoneguy

Also having this problem! Any help that could be provided would be nice.
Thanks!

Piotr

When both of you upgrade to Boss status.

Andyp

Just reading the current post! I actually am boss status and was wondering the same thing. Since I'm boss status I was wondering if I was entitled to an answer? I have donated many beers just for the .love. of it cause I loved the app. Unfortunately the crashes make it unusable. Even though I don't agree with the stupid decision to make it subscription based I more than likely would pay for it if it actually worked.

Sincerely,
Veteran user since app came out with boss status that had donated Atleast 3 or 4 beers

Andyp

I noticed.... I just wanted to put my 2 cents in.... if everything gets fixed I'll pay to play

Stilledsilence11

I have Boss Status...do I get an answer as to when you will have an update to fix the issue? or if you are even working on one??

You made an amazing app that I use constantly. I completely agree with the subscription cost and I have no issue paying for the service because it's been worth it. See the thing is, I paid for a year of service and you have stopped providing said service. So at what point do you start providing support for the service I paid YOU for? And if you are working on this then why aren't you giving any of your loyal users an update? Give us something...because your silence is the only answer we have.

Uzantt

Got a PM saying he will work on it once he has a few days back from RL..

Jdil94745

I was hopeful that there would be an update on the search crashing issue. I have bought the 'I'll have it all' and a 1 year subscription, because the app was worth it, until the search crashing issue has caused big problems. Please help. I have tried to do the email from the app for support with no response. Tried with a apple app review. No response. So hopefully this will work.  Is there any update on when the issue might be fixed/worked on? I really found it to be the best app (when it's working) for MTG and really want to keep using it and supporting the creator (paying for the service). Thank you in advance from a loyal paying customer.

Piotr

It should be fixed by Apple because they broke it. I won't give you ETA because I do not know it.

Kesin

Just started getting this error as well.  Worked fine until very recently (last couple weeks at the most).  This app is my go-to MtG resource so I'm hoping we'll see a fix coming around soon.

Daaz

A user do not care who's fault it is. If you pay for something, the one you pay for is responsible to make it happen. If Apple is responsible for your app to be broken, it it still you who have to fix it or have it fixed. If you don't, then you should start doing refunds.



Piotr

Quote from: Daaz on December 30, 2017, 10:53:21 AM
A user do not care who's fault it is. If you pay for something, the one you pay for is responsible to make it happen. If Apple is responsible for your app to be broken, it it still you who have to fix it or have it fixed. If you don't, then you should start doing refunds.

You paid to Apple, get them to fix it. LOL.

Kesin

Apple isn't responsible to keep their software compatible for every app when they do an update.  That falls on the app developers.  This is a great app, but if it doesn't work, it's useless.