Hi there. Whenever I tap on the advance search icon, the app freezes for a second then it crashes. Whether I am trying to do an advanced search under the Database, expansion, or my precious, it crashes.
I upgraded the database (Ixalan) after my iPad upgraded to iOS11. Does this have anything to do with iOS 11?
Possibly, bless Apple and the people who should have been fired already.
Hi sir! Im having the same problems, may i ask when will we have a fox on this.
Cheers!
Also having this problem! Any help that could be provided would be nice.
Thanks!
When both of you upgrade to Boss status.
Just reading the current post! I actually am boss status and was wondering the same thing. Since I'm boss status I was wondering if I was entitled to an answer? I have donated many beers just for the .love. of it cause I loved the app. Unfortunately the crashes make it unusable. Even though I don't agree with the stupid decision to make it subscription based I more than likely would pay for it if it actually worked.
Sincerely,
Veteran user since app came out with boss status that had donated Atleast 3 or 4 beers
I noticed.... I just wanted to put my 2 cents in.... if everything gets fixed I'll pay to play
I have Boss Status...do I get an answer as to when you will have an update to fix the issue? or if you are even working on one??
You made an amazing app that I use constantly. I completely agree with the subscription cost and I have no issue paying for the service because it's been worth it. See the thing is, I paid for a year of service and you have stopped providing said service. So at what point do you start providing support for the service I paid YOU for? And if you are working on this then why aren't you giving any of your loyal users an update? Give us something...because your silence is the only answer we have.
Got a PM saying he will work on it once he has a few days back from RL..
I was hopeful that there would be an update on the search crashing issue. I have bought the 'I'll have it all' and a 1 year subscription, because the app was worth it, until the search crashing issue has caused big problems. Please help. I have tried to do the email from the app for support with no response. Tried with a apple app review. No response. So hopefully this will work. Is there any update on when the issue might be fixed/worked on? I really found it to be the best app (when it's working) for MTG and really want to keep using it and supporting the creator (paying for the service). Thank you in advance from a loyal paying customer.
It should be fixed by Apple because they broke it. I won't give you ETA because I do not know it.
Just started getting this error as well. Worked fine until very recently (last couple weeks at the most). This app is my go-to MtG resource so I'm hoping we'll see a fix coming around soon.
A user do not care who's fault it is. If you pay for something, the one you pay for is responsible to make it happen. If Apple is responsible for your app to be broken, it it still you who have to fix it or have it fixed. If you don't, then you should start doing refunds.
Quote from: Daaz on December 30, 2017, 10:53:21 AM
A user do not care who's fault it is. If you pay for something, the one you pay for is responsible to make it happen. If Apple is responsible for your app to be broken, it it still you who have to fix it or have it fixed. If you don't, then you should start doing refunds.
You paid to Apple, get them to fix it. LOL.
Apple isn't responsible to keep their software compatible for every app when they do an update. That falls on the app developers. This is a great app, but if it doesn't work, it's useless.
Quote from: Kesin on January 15, 2018, 07:32:04 PM
Apple isn't responsible to keep their software compatible for every app when they do an update. That falls on the app developers. This is a great app, but if it doesn't work, it's useless.
Looks like Piotr just regressed into being a child.
You're the developer and you took our money with the understanding that your app would work. Since the update it has not worked at all and I'm pissed that I can't use it. I'm livid that the App Store even lets you have the "educational" version of this app up for $250+ when the base one doesn't work. I paid to "have it all", you owe it to us.
Get your money back from Apple. LOL.
I pay Apple 30% so they can shield me from total tree frogs. Entering into business agreements with people unable to comprehend the agreement they enetered into is about as sensible as doing business with tree frogs from Amazon river.
I will mark these with negative karma as a warning for good people in Trade.
Myself and probably many others would really like to start paying you again.
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Please update. Please? ... Man, I got these cheeseburgers! Man!
More info for whenever you get to this: It's not just search. It appears to be anything with a pop up menu crashes it.
Unfortunately it's been happening to me for a while as well. Anything that searches the database crashes the app
Anything that opens a window crashes the app. Funny how by the looks of it, even crippled by Apple, iMtG is still one of the best apps at what it does. Yes, you are paying for what you get, buddy ;]
Take it or leave it is our current agreement.
The update will come in due time, it works on my test devices but I need to finish several things before it is ready for App Store release.
Great to hear you are in a testing phase with the update! Can't wait to see it released!
Look man most people only get upset over the things that they care about. Obviously this is the best MTG app out there so when Apple's update screwed us people were upset. The best way to mitigate that as a developer is to be open with the people who purchased it. For awhile no one seemed to know what was happening or if you were ever going to update it again. That sucks when you find out that not only does this awesome tool not work but you just paid money for a subscription service you can't use. Then when you did reply to the understandably angry customers you were pretty rude to them, granted some of their comments were rude too. I get that Apple screwed it up, and as a developer that has got to be insanely frustrating. It is a crappy situation for all of us but a little understanding up front from you would've gone a long way with your customers. It might also have given them a better understanding of your situation and created empathy instead of anger.
At any rate I'm just excited about the possibility of getting this app back online!!
Quote from: Stilledsilence11 on January 29, 2018, 11:24:00 PM
Great to hear you are in a testing phase with the update! Can't wait to see it released!
Look man most people only get upset over the things that they care about. Obviously this is the best MTG app out there so when Apple's update screwed us people were upset. The best way to mitigate that as a developer is to be open with the people who purchased it. For awhile no one seemed to know what was happening or if you were ever going to update it again. That sucks when you find out that not only does this awesome tool not work but you just paid money for a subscription service you can't use. Then when you did reply to the understandably angry customers you were pretty rude to them, granted some of their comments were rude too. I get that Apple screwed it up, and as a developer that has got to be insanely frustrating. It is a crappy situation for all of us but a little understanding up front from you would've gone a long way with your customers. It might also have given them a better understanding of your situation and created empathy instead of anger.
At any rate I'm just excited about the possibility of getting this app back online!!
Everything happened exactly as I predicted, my friend.
Quote from: Patbou on February 23, 2018, 10:50:21 AMI would love to see a section « maybeboard » in the decks, under the Sideboard.
A feature that can export a deck to a DCI decklist, ready to print for tournaments.
Both of these ideas are on my TODO because I had them myself or they were reported through proper channels, not in Help threads by self important person who is not welcome here until they comprehend and apply knowledge from https://www.manager-tools.com/2006/10/do-you-need-to-apologize please and thank you.
Quote from: Patbou on February 16, 2018, 06:09:16 AM
Hi Piotr. Do you still plan to release in March 2018 the update that will fix iMtG?
I never had such plans, I steer clear from giving away unrealistic promises to anybody. You watch too much fake news by the looks of it, is spoiled your judgement. It really is.
Any news on this issue? Making decks and updating my collection used to be such a breeze in here but this conflict with iOS makes it extremely frustrating. Looking forward to some good news.
Bump