App Crashes constantly after ios 7

[chief083]

I already reported this problem through your app but did not receive a response after waiting 48+ hours (correction I missed the response my bad). This app constantly crashes after I updated to IOS 7 on both my ipad and iphone. If you look at recent reviews of your app you will see others are having this issue too. I tried uninstalling and reinstalling app and reset the database none of these steps resolved the issue. I mainly use the app for browsing the card database. I mainly browse M14 and now theros and when browsing with it in the gallery grid mode it will crash before I can even make it to the end of the theros expansion list. This problem never occurred before updating to ios 7, I paid for the full unlock of your app and would appreciate your support in resolving this issue.

[Piotr]

I already reported this problem through your app but did not receive a response after waiting 48+ hours.

Your email sucks, I responded within 2 hours which is typical for me when I'm awake:

Sure, and in the meantime avoid flow and grid modes.

Cheers,
Piotr
--
http://piotr.imtg.me

On 30 Sep 2013, at 17:01, John xxx <xxx@gmail.com> wrote:

Hello there, I have a problem with iMtG 4.4.0 rev 80 installed on my iPad mini (memory 502, user 416; space 13, free 8.2), running iPhone OS 7.0.
I unlocked , , , , all, , , , , .

Please fix this app it constantly crashes since updating to iOS 7. I have tried your recommended fix of clearing and rebuilding the database. After that didn't work I deleted the app and did a fresh install and it is still crashing. After the fresh install I didn't not do anything except browse the card database and restore my purchase. This was my go to app but it's currently unusable in this state.



Please find my backup files and console log attached.


<console.log>


Sent from my iPad

This problem never occurred before updating to ios 7

Did you complain to Apple?

[chief083]

Thanks it seems I missed your reply. I just switched from andriod to IOS and havent really found a email app that is good as gmail. I just wanted to know that the problem is acknowledged and being worked on. Grid mode is the main thing I use on your app for browsing so I will look forward to when it is working again so it can go back to being my number one app for MTG. Do you have any idea when a possible update will be coming out to resolve this?

[Agrus Kos, Enforcer of Truth]

Thanks it seems I missed your reply. I just switched from andriod to IOS and havent really found a email app that is good as gmail. I just wanted to know that the problem is acknowledged and being worked on. Grid mode is the main thing I use on your app for browsing so I will look forward to when it is working again so it can go back to being my number one app for MTG. Do you have any idea when a possible update will be coming out to resolve this?

Your first mistake: Switching from Android to IOS

[chief083]

Ha thanks for the input. I am by no means a fan boy of Apple as I have had a android phone since the HTC G1 but honestly the Android OS is not as refined (visually) and does not run as smooth and reliably as IOS. The only thing I really miss is the Gmail App and the larger screen of my Galaxy Nexus. I also think Android handles notifications better than IOS. However I can accept those trade offs for all the other things it does better.

[Arzair]

Having similar problems with app crashing constantly... Since IOS 7 ... Any thoughts from IMTG? (Other than switching to android or complaining to Apple)... I love this app but crashes are making it VERY difficult to use.

Thanks in advance

[Piotr]

Sure, try:

Main Menu -> Settings -> shake your device -> options there.

[chief083]

The crashing isn't being fixed by reseting the database or going to factory defaults or a clean reinstall. Its obvious something with this app is crashing because of IOS 7. I guess it doesn't hurt to tell the guy who asked to try that but its kind of giving false hope when the app clearly is bugged right now. Yes I know its because of IOS 7 and not because of you but everyone else fixes their app usually within a week of the new IOS release. It has been 20 days since IOS7 came out and I have not been able to use the app I paid for. I know you suggested not using grid/flow so I just tried opening the app and hit the card database and it instantly crashed. Is there any status on fixing the app? Complaining aside I do like the app thats the only reason I even care to post this.

[Piotr]

Resetting to factory defaults clears the grid mode so it doesn't crash anymore in card database. 4.6 is in the making.