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iMtG Server: Gathering

Gathering Forums => Help for iMtG => Topic started by: djhkl on March 18, 2013, 01:58:23 PM

Title: iMTG crashing when opening (Performing Backup)
Post by: djhkl on March 18, 2013, 01:58:23 PM
Hello,

I have a problem while opening iMtG, which crashes (closes in fact) just after showing the message "Performing Backup" at the bottom, during 1 second approx...
Do someone have the same problem, or can someone help me ? :-)

Thanks a lot.
Title: Re: iMTG crashing when opening (Performing Backup)
Post by: Raven316 on March 18, 2013, 02:05:51 PM
Send an email to support Piotr will look at your files to see what's causing the problem did u make backups to Dropbox because worst case u will have to restore or reinstall
Title: Re: iMTG crashing when opening (Performing Backup)
Post by: djhkl on March 18, 2013, 02:16:27 PM
No I didn't make backups, but doesn't matter if I have to reinstall... Thanks for your answer! ;-)
Title: Re: iMTG crashing when opening (Performing Backup)
Post by: Raven316 on March 18, 2013, 03:43:43 PM
No problem
Title: Re: iMTG crashing when opening (Performing Backup)
Post by: Piotr on April 08, 2013, 04:19:22 PM
Quote from: djhkl on March 18, 2013, 02:16:27 PM
No I didn't make backups, but doesn't matter if I have to reinstall...

If there's no point in trying to salvage your data, please do a device reboot, check if it helped, if not then reinstall iMtG. If you still have the same problem, let me know via Support and Feedback.
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