iMtG Server: Gathering

Gathering Forums => Help for iMtG => Topic started by: Battlegear on October 13, 2011, 05:04:35 PM

Title: Deck builder crash
Post by: Battlegear on October 13, 2011, 05:04:35 PM
Imtg crashes whenever I try to access a newly created deck. Any suggestions ?
Title: Re: Deck builder crash
Post by: Piotr on October 13, 2011, 05:10:52 PM
Follow the backup tutorial and reinstall iMtG. Send me your zipped iMtG.sqlite file please.
Title: Re: Deck builder crash
Post by: Battlegear on October 13, 2011, 07:49:03 PM
Will do, won't be able to try this until later this evening.
Title: Re: Deck builder crash
Post by: Battlegear on October 15, 2011, 09:45:52 PM
I apologize for taking so long to finally getting around to trying this. So, I backed up my data and connected to iTunes. I don't have any other file sharing apps other than imtg, but still, there was no file sharing app section. I didn't have Any important data in imtg so I proceeded to reinstall, I even went as far as removing imtg from iTunes and redownloading.
  Imtg is still crashing when I try to access created decks that I I've created. It also seems that when I use backup, no file is created. I don't see a file sharing section in my iTunes under my device.
Aside from this, everything else is working and everyone at my local card shop is always impressed when I show them your app.
Title: Re: Deck builder crash
Post by: Piotr on October 16, 2011, 04:39:23 AM
File sharing should be at the bottom of Apps section.
Title: Re: Deck builder crash
Post by: Goblinking on October 16, 2011, 04:43:06 AM
Mine crashes but only when I add and normally it's right around the time I'm putting in the last few cards of a deck random
Title: Re: Deck builder crash
Post by: Battlegear on October 16, 2011, 08:40:22 AM
File is sent
Title: Re: Deck builder crash
Post by: Battlegear on October 27, 2011, 12:35:22 AM
Able to make any progress with this ?
Title: Re: Deck builder crash
Post by: Piotr on October 27, 2011, 06:23:44 AM
Check your spam, I replied to you on 16 Oct:

Thanks. In the database you sent me, there's nothing in My Precious, Needed nor Trade Binder, and there's just one BR Aggro deck which is empty, correct?

P.

and a second email a few minutes later:

Can I also ask you to send me your crash logs, please?

To find the log files do the following;

1) Sync your iPhone with iTunes.

2) Find following folder, depending on your operating system. Note that DEVICE_NAME will be the name of your iPhone as shown in iTunes and if you're on Windows then YOUR_USERNAME will be your Windows account.

   Mac OS X : /Library/Logs/CrashReporter/DEVICE_NAME/

   Windows XP: C:\Documents and Settings\YOUR_USERNAME\Application Data\Apple computer\Logs\CrashReporter\DEVICE_NAME\

   Windows 7 or Vista: C:\Users\YOUR_USERNAME\AppData\Roaming\Apple computer\Logs\CrashReporter\MobileDevice\DEVICE_NAME\

3) Each log file will begin with the name of the application. Create a zip file from these with iMtG in their name and then email it to me, please.

Kind regards,
Piotr
Title: Re: Deck builder crash
Post by: Battlegear on October 28, 2011, 12:30:49 AM
Yes I sent the crash logs, I will send again today.
Title: Re: Deck builder crash
Post by: Battlegear on February 04, 2012, 09:59:14 PM
Latest update finally fixed this, thanks piotr, just in time for Dark Ascension !
Title: Re: Deck builder crash
Post by: Piotr on February 05, 2012, 04:17:21 AM
Woohoo! ;)