On 26 Jan 2013, at 17:25, Shawn Ames <xxx> wrote:
> Hello there, I'm using iMtG 3.8.2 rev 52
>
> In the deck builder it would be great if you separated the different spell types, ie artifact enchantment etc. thanks
On Sat, Jan 26, 2013 at 1:02 PM, Piotr Farbiszewski <ghrom@ghrom.com> wrote:
I disagree.
On 27 Jan 2013, at 19:31, Buddy Huggs <xxx> wrote:
k im gonna give you one star
On Sun, Jan 27, 2013 at 3:03 PM, Piotr Farbiszewski <ghrom@ghrom.com> wrote:
Not the brightest crayon in the box, are we? :D
On 28 Jan 2013, at 17:52, Buddy Huggs <xxx> wrote:
first you are rude responding then you insult me? I am your customer, and paid to upgrade your app. Now I am going to report this to the app store, with a copy of all these messages. I'm sure you will take them a little more seriously.
On Mon, Jan 28, 2013 at 23:42, Piotr Farbiszewski <ghrom@ghrom.com> wrote:
You think disagreeing is rude? I pity you.
EDIT: Reversed the chronology for easier read.
To which I got review in App Store:
"Don't support this developer! (1 star)
This individual would rather be rude and dismissive than try to resolve any issues a paying customer has with his app. Steer clear!"
One of the many reasons why I love iMtG is that I can be myself while doing it. I cannot post replies to App Store reviews so I'm posting it here:
".love. you :D"
Everytime you post one of these, it makes me appreciate the community of regulars iMtG has more and more. Love the .love. You at the ending, got a chuckle. Some people are so unbearable.
What.
A.
Bell end.
Quote from: Keyeto on January 29, 2013, 07:55:56 AM
Everytime you post one of these, it makes me appreciate the community of regulars iMtG has more and more.
Same here, it takes 15 regulars to counterbalance one dim crayon ;)
BTW, the reason I disagree is that you can already sort by anything manually, and the way decks are structured is sort of 'industry standard'.
Sorry Piotr, but it kinda does seem like you were rude. You're great and all but calling someone dumb for a suggestion just doesn't seem very nice...
When you look closer, you will notice that in the guy's opinion I was rude when I disagreed to what he said. I call that dumb ;)
Quote from: Piotr on February 01, 2013, 05:45:29 PM
When you look closer, you will notice that in the guy's opinion I was rude when I disagreed to what he said. I call that dumb ;)
But really aren't there other ways to go about this than calling a person who has supported your life dumb? Why not be grateful at him supporting you?
I don't think the moron actually bought something, first of all. Secondly, lowering the app ratings negatively affects the sales. Thirdly, yes, my diplomacy skills are not as good as they should be. Lastly, if he indeed bought any upgrades, I'm grateful to the moron.
Looking at this whole situation from the perspective of the law: I have full right to disagree with anyone about anything, the guy does not have the right to demand a thing from me. He decides to do something I would clearly prefer not to be done to me, give me one star review I don't deserve. I call him a moron as a punishment. This is not adequate punishment as I would prefer to ban him from iMtG, but unfortunately I cannot do this yet. Makes sense?
Quote from: Bozo_Law on February 01, 2013, 11:56:48 PM
Quote from: Piotr on February 01, 2013, 05:45:29 PM
When you look closer, you will notice that in the guy's opinion I was rude when I disagreed to what he said. I call that dumb ;)
But really aren't there other ways to go about this than calling a person who has supported your life dumb? Why not be grateful at him supporting you?
I'm not sure there was much to be grateful for. Piotr was straightforward with the guy, and he immediately went to "I'm giving you one star and reporting" instead of asking why, or trying to work some sort of comprise out. He made up his mind as soon as Piotr didn't agree with his suggestion, which isn't a good way to go about things.
There have been times where people have suggested things in "Ideas and Feedback" and Piotr didn't agree with them, I've never seen someone just say "k I'm giving one star and reporting". They either ask why or try and sort something out, like reasonable people. Just my two cents on the subject.
I understand Piotr's point of view, but it probably wouldn't have happened that way if Piotr had explained it in addition to saying I disagree.
For example, if Piotr had said this, 'the moron' would have probably given a much better rating.
"There is no need- there is already a feature worked in. Go to the Filter tab, and you can filter card types."
Quote from: izik99 on February 02, 2013, 10:41:25 AM
I understand Piotr's point of view, but it probably wouldn't have happened that way if Piotr had explained it in addition to saying I disagree.
For example, if Piotr had said this, 'the moron' would have probably given a much better rating.
"There is no need- there is already a feature worked in. Go to the Filter tab, and you can filter card types."
Very true but that's not the point if you want to judge this situation. You cannot judge intensions because it's illogical (by this logic, it is all God's or Society's fault).
When you send an email to someone, you are not granted right to a reply. This is my reasoning as to where to find the crime. In my opinion, I should not expect punishment for disagreeing to the feature suggestion, yet I was informed of an action which is clearly something I wouldn't want to be done to me. At this point, by logic, I'm granted the right to logical punishment. I think telling the guy that my opinion about his intellect is far from high, is a fair punishment ;)
Making it public is just an escalation, as making his review public was. I can afford this escalation because I believe I'm correct.
http://gizmodo.com/5629741/steve-jobs-on-itunes-10-icon-general-lambasting-we-disagree lol
Although you are entitled to your own opinion, you delivered it in a very entitled way to a person who decided to give you $10.
In business, you should find a way to appease both parties, especially if there intent to sustain the business relationship.
Chances are that person was a very young person who didn't look through the app thoroughly, although this tool is very useful, it is not as easily guideable for the variable demands most magic users would enjoy.
There was never a need to post this conversation here, and although he threatened you with a one star rating, alluding to him being dim as opposed to explaining how to properly use your app wasn't the best follow up decision.
Other users may read this thread and think "wow...that guy was kind of rude...maybe I don't want to buy the whole shebang for $10 and just get the tiny feature for $1"
Although the information is available it is buried and not every customer is as tech savy as the next.
You are absolutely right, assuming iMtG is a proper business. It really isn't, on the very top of my TODO list I have a reminder: 'This is not a job, this is a hobby'. You can believe it or not, but that's how I think. I left a rather successful SAP consultant career to retire on this hobby*, and I have no problem whatsoever to tell my customers what I actually think, rather than what they would like to hear.
I could have explained, absolutely. Did the guy deserve me spending 5 minutes of my life explaining it to him? Hell no. I would love to be able to give some people their money back and ban them from this app.
And btw, I don't believe he actually bought it All, I think he broke the rule #1 ;) Would I change anything in my response if he did? No.
+1, thanks.
EDIT: * what I mean by this, is that I was making much more money doing proper business, but money is no longer that important to me.
Ahh! Now I know who to email about my SAP issues ;)
I'll give you a friendly rate :D